Returns & Exchanges
At Hawkins, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to ensure your living space feels exactly how you envisioned it with a seamless and fair exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package with Care
Place the items in their original box with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.
